Term of Services

This website is operated by Rugs Reverie. Throughout the site, the terms “we,” “us,” and “our” refer to Rugs Reverie. Rugs Reverie provides this website, including all information, tools, products, and services available through this site, subject to your acceptance of these Terms of Service.

By visiting our website and/or purchasing a product from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or made available through links on our website.

These Terms of Service apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access the website or use our services.

Any new features, products, or tools added to our online store will also be subject to these Terms of Service. We reserve the right to update, modify, or replace any part of these Terms by posting changes on this page. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to sell our products and services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority under applicable laws in your place of residence, or that you have the necessary consent for a minor dependent to use this website.

You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws while using our website.

You must not transmit viruses, malware, worms, or any other destructive or harmful code.

Any breach or violation of these Terms may result in the immediate suspension or termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service or cancel transactions to anyone for legitimate reasons and at any time, subject to applicable law.

You understand that information submitted through our website, excluding sensitive payment information, may be transferred through various networks and may be adapted to meet technical requirements of connecting networks or devices.

Payment information is processed using appropriate security measures and third-party payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, services, or website content without our prior written permission.

Headings used in these Terms are for convenience only and do not limit or otherwise affect the meaning of these Terms.

Section 3 – Accuracy, Completeness & Timeliness of Information

We strive to ensure that the information available on our website is accurate and up to date. However, we do not guarantee that all information is complete, accurate, or current at all times.

The content provided on this website is for general informational purposes and should not be considered the sole basis for making purchasing or other decisions.

The website may contain historical information that is provided for reference purposes only. We reserve the right to modify website content at any time and are not obligated to update previously published information unless required by applicable law.

Section 4 – Modifications to Services & Prices

Product prices, availability, descriptions, and offers may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our website, products, or services at any time.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the service, except where liability cannot legally be excluded.

Section 5 – Products & Services

Certain rugs, carpets, and other products may be available exclusively through our website. Product availability may be limited and any returns or exchanges will be governed by our Returns & Exchange Policy.

We make reasonable efforts to display product images, colors, textures, and details as accurately as possible. However, the appearance of colors may vary depending on your device, monitor, screen settings, lighting, and other factors.

We reserve the right to limit product quantities, refuse or restrict sales, discontinue products, or modify product descriptions and prices at our discretion, subject to applicable law.

We do not guarantee that products, services, information, or other materials purchased through our website will meet every individual preference or expectation.

Section 6 – Billing & Account Information

We reserve the right to refuse, cancel, or limit any order placed through our website where reasonably necessary, including suspected fraudulent, unauthorized, duplicate, or reseller orders.

You agree to provide accurate, complete, and current billing, shipping, payment, and contact information for all purchases.

You agree to promptly update your information when necessary so that we can process your orders and contact you regarding your purchase.

For information about eligible exchanges, please refer to our Returns & Exchange Policy.

Section 7 – Optional Third-Party Tools

We may provide access to third-party tools or services that we do not control or monitor.

Such tools are provided on an “as is” and “as available” basis, subject to the terms and conditions of the respective third-party provider.

Your use of third-party tools is at your own discretion and risk. We are not responsible for losses or damages arising from your use of such third-party tools, except where liability cannot legally be excluded.

Any new tools, features, or services introduced on our website in the future will also be subject to these Terms.

Section 8 – Third-Party Links

Our website may contain links to third-party websites or services.

Third-party websites are independent from Rugs Reverie, and we do not control or guarantee the accuracy, availability, security, or content of such websites.

We are not responsible for any loss, damage, or issues arising from transactions or interactions with third-party websites. We recommend reviewing the terms and privacy policies of any third-party website before using its services.

Section 9 – User Comments & Feedback

If you submit comments, reviews, suggestions, ideas, photographs, feedback, or other materials to us, you agree that we may use, reproduce, edit, publish, translate, distribute, or display such content for business, marketing, or operational purposes, subject to applicable law and our Privacy Policy.

You agree that your submitted content will not:

Violate any third-party intellectual property or privacy rights.
Contain unlawful, abusive, defamatory, threatening, or obscene material.
Contain viruses, malware, or other harmful code.
Misrepresent your identity or the source of the content.
Violate any applicable law.

You remain responsible for the content you submit. We reserve the right to remove content that we reasonably believe violates these Terms or applicable law.

Section 10 – Personal Information

Your submission of personal information through our online store is governed by our Privacy Policy.

We encourage you to review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

Section 11 – Errors, Inaccuracies & Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, delivery times, or other information.

We reserve the right to correct such errors, update information, modify product details, or cancel affected orders where necessary.

If an order is affected by a significant pricing or product information error, we may contact you before completing or canceling the order, subject to applicable law.

Section 12 – Prohibited Uses

You are prohibited from using our website or its content:

For any unlawful purpose.
To violate any applicable law or regulation.
To infringe our intellectual property rights or those of others.
To harass, abuse, threaten, defame, or harm others.
To submit false or misleading information.
To upload or transmit viruses, malware, or harmful code.
To collect or track another person's personal information without authorization.
To spam, phish, scrape, crawl, or misuse website data.
To interfere with the security or functionality of our website.
To circumvent security measures or access restrictions.
For any fraudulent, abusive, or unauthorized commercial purpose.

We reserve the right to suspend or terminate access to our website for violations of these Terms.

Section 13 – Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our website or services will always be uninterrupted, timely, secure, or error-free.

Our website, content, and services are provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law.

To the maximum extent permitted by law, Rugs Reverie and its directors, employees, affiliates, agents, suppliers, service providers, and contractors will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the website or purchase of our products.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under applicable Indian law.

Section 14 – Indemnification

You agree to indemnify and hold harmless Rugs Reverie, its directors, employees, affiliates, agents, contractors, suppliers, and service providers from claims, losses, liabilities, damages, or reasonable expenses arising from:

Your violation of these Terms.
Your violation of applicable laws.
Your misuse of the website or services.
Your violation of the rights of any third party.

This provision applies to the extent permitted by applicable law.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain valid and enforceable.

Section 16 – Termination

These Terms remain effective unless terminated by you or us.

You may stop using our website at any time.

We may suspend or terminate your access to the website or services if we reasonably believe that you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination will survive termination where applicable.

Section 17 – Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Delivery Policy, Returns & Exchange Policy, and other policies published on our website, constitute the entire agreement between you and Rugs Reverie regarding your use of our website and services.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

Section 18 – Governing Law

These Terms of Service and any separate agreements between you and Rugs Reverie will be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms will be subject to the jurisdiction of the appropriate courts in India.

Section 19 – Changes to Terms of Service

You can review the latest version of these Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any portion of these Terms by publishing the revised version on our website.

It is your responsibility to review this page periodically. Your continued use of our website following any changes constitutes acceptance of the updated Terms.